Family Support Worker (FSW)

Serves families of children from birth to 19 who would like support with connecting to community resources, as well as act as a liaison for families with our other programs such as Building Blocks and Therapy Services (Speech and Language, Occupational Therapy and Physiotherapy).

Families can access service at their home, the Family Connection Centre, Park Centreor an alternative location. There is no fee for this service.

The FSW works closely with families and collaborates with the Family Connection Centre team and community partners. The FSW can help with strengthening family capacity and engagement in their child’s needs.

The FSW will meet with the family and may offer:

  • One-to-One support
  • Group support
  • Information about community resources
  • Problem-solving support
  • Help with connecting to other services in the community

The FSW can help your family with:

  • Strengthening parent/family capacity
  • Navigating other community programs
  • Supporting families’ self-advocacy skills
  • Providing/arranging transportation and accompanying to appointments/meetings when appropriate
  • Completing paperwork (ie. Childcare subsidy, Child tax, etc.)

A family may be seen by the FSW when they:

  • Would like help with a referral and access to community programs
  • Would like help getting to appointments/meetings
  • Would like help completing paperwork (ie. Disability Tax Credit, Child tax, etc.)
  • Would like to participate in one-to-one or group support sessions